Child Safeguarding

Safeguarding is at the forefront of all we do at The Hub Jam.

Below is our Safeguarding Statement and Child Privacy Notice

Safeguarding Statement

By John Alexander Morrice
Founder & Lead Teacher, The Hub Jam
Last reviewed: 18th October 2024

Our Commitment

At The Hub Jam, safeguarding is at the heart of everything we do. We are dedicated to providing a safe, inclusive, and supportive online learning environment. As a fully qualified teacher (PGCE, QTS, Enhanced DBS, Child Safeguarding 2025, DfE Prevent Training 2025), I uphold the highest standards for student wellbeing, privacy, and protection.

Online Safety

  • We recognise that online environments can present unique risks, including peer-to-peer abuse and inappropriate behaviour.
  • All live lessons are delivered via secure, unpublished YouTube Livestream links. Only enrolled students and their families receive access via their Podia dashboard.
  • No cameras are required; students interact via moderated web-chat, quizzes, and polls.
  • All digital spaces (including Jam Spaces and forums) are strictly moderated. Inappropriate language or behaviour is not tolerated.
  • Students are encouraged to report any communication or behaviour—whether from peers or others—that makes them feel uncomfortable. All concerns are taken seriously and handled in line with our safeguarding procedures.

Student Code of Conduct

  • All students and participants agree to our Student Code of Conduct, which ensures a respectful, supportive, and safe learning environment.
  • Harassment, bullying, discrimination, or any behaviour that puts others at risk is strictly prohibited.
  • Breaches of the Code of Conduct may result in disciplinary action, including temporary or permanent removal from The Hub Jam community.

Communication Guidelines

  • All communication between students and teachers takes place through official The Hub Jam channels (Podia, official email, moderated forums).
  • Private messaging or sharing of personal contact information is not allowed.
  • Teachers and staff do not engage in personal discussions with students outside the scope of educational sessions.
  • Any attempt to communicate outside official channels will be treated as a safeguarding concern and may result in disciplinary action.

Video Recordings & Data Protection

  • Some lessons may be recorded and made available permanently for learning support and quality assurance.
  • Recordings are securely hosted, never published publicly, and no student data, images, or personal information is ever shared or published.
  • Families agree not to share recordings outside The Hub Jam platform; an “opt-out” is available for verified students.
  • No recordings or personal details are used for marketing or promotional purposes without explicit consent.
  • The Hub Jam complies with all data protection laws, ensuring all personal information is handled securely and confidentially.

Safer Recruitment

  • Anyone joining The Hub Jam teaching team will undergo comprehensive background checks, including Enhanced DBS, reference checks, and verification of qualifications and identity.
  • References will be checked independently, and all staff must demonstrate commitment to safeguarding before joining.

Reporting Safeguarding Concerns

  • If a student shares a safeguarding worry, I listen carefully, take it seriously, and never promise secrecy if safety is at risk.
  • I explain clearly what happens next, record the disclosure using the student’s own words, and notify the appropriate authorities if needed.
  • All safeguarding concerns, breaches of the Code of Conduct, or inappropriate communication should be reported immediately to the Designated Safeguarding Lead (DSL).
  • All reports are treated confidentially and acted upon promptly, with support offered throughout the process.

Allegations Against Staff or Volunteers

  • Any allegation or concern regarding staff behaviour is taken seriously and handled in line with statutory guidance (including KCSIE 2024).
  • Allegations are referred immediately to the DSL, who will decide on the appropriate action and, if necessary, contact the Local Authority Designated Officer (LADO).
  • Staff are encouraged to self-report any situation that could be misinterpreted, and all allegations are treated with strict confidentiality.

Parental Consent

  • Students under 18 must have the consent of a parent or guardian to participate in The Hub Jam.
  • Both students and parents are required to review and agree to our terms and safeguarding policy before joining.

Responsibilities & Training

  • I hold an Enhanced DBS (renewed annually) and up-to-date safeguarding training at least every two years.
  • I follow West Sussex Local Safeguarding Children Board (LSCB) procedures, or the student’s local authority if outside West Sussex.
  • As DSL, I ensure all policies and practices are current and effective.

Key Contacts

Designated Safeguarding Lead (DSL):
John Alexander Morrice
Email: Hello@johnalexandermorrice.co.uk
Phone: +44 7803 550 923

West Sussex LSCB:
Phone: 01403 229900
Out of hours: 0330 222 6664

Independent Advice (NSPCC):
0808 800 5000

Policy Review

This safeguarding policy is reviewed annually and updated as needed to reflect best practice and the latest safeguarding legislation.

If you have any questions or concerns about safeguarding at The Hub Jam, please contact me directly. Together, we can make learning safe, positive, and empowering for every student.

The Hub Jam Children’s Privacy Notice

This privacy notice explains how we collect, use, and protect your information when you use The Hub Jam website and learning platform. If you click on a link to another website, please check their privacy notice to see how they use your information.

What Information We Collect About You

When you use The Hub Jam, you (or your parent/guardian) will give us:

  • Your name, email address, and a username and password for your account
  • Your date of birth and postcode (to help us keep your account safe and personalise your learning)
  • Information about your schoolwork, learning progress, and what you might want to study in the future
  • Details about your parent or guardian (with their consent)
  • Any health or learning needs you choose to share with us (for example, if you need extra support)

When someone pays for your course, we also collect payment details, billing name, and address (usually from your parent or guardian).

We collect information about how you use our website and platform, such as:

  • Pages you visit, links you click, and when you log in or out
  • The type of device you use and where you are in the country
  • Most of this information is anonymised (which means it can’t be linked to you personally)

We use cookies to help our website work better. To find out more, read our Cookie Notice.

How We Use Your Information

We use your information to:

  • Provide our courses and services to you
  • Personalise your learning experience, unless you or your parent/guardian have opted out
  • Help you use our platform safely and securely
  • Suggest resources or activities that might help you
  • Improve The Hub Jam for you and other students (sometimes using anonymised data)
  • Answer your questions or get your feedback
  • Make sure we follow the law and keep everyone safe

We only use your information when:

  • You or your parent/guardian have agreed (given consent)
  • We need it to run The Hub Jam properly (for example, to improve our services or for research)
  • We are required to by law (for example, if the police ask us)

Sharing Your Information

We may share your information with:

  • Companies that help us run The Hub Jam and our website
  • Companies that help us with surveys or improving our service
  • The police or law enforcement, if required by law
  • People who may want to invest in or buy The Hub Jam (but only if your privacy is protected)

We do not share your personal details or student data publicly, and we never use your information for marketing without your or your parent/guardian’s consent.

Where Your Information Is Stored

We keep your information safe and secure, and only keep it for as long as we need it. Sometimes, we may need to store information outside the UK, but we make sure there are rules in place to protect your data.

If you want to know how long we keep your information, you can ask us at Hello@thehubjam.co.uk.

Your Rights

You (or your parent/guardian) have rights over your information:

  • To ask what information we have about you and get a copy
  • To ask us to delete, correct, or transfer your information
  • To ask us to stop using your information (including for personalised learning)
  • To say no to receiving emails or newsletters, or to change your mind at any time
  • To complain to the Information Commissioner’s Office (www.ico.org.uk) if you think we haven’t looked after your information properly

If you want to use any of these rights, or have questions, please email Hello@thehubjam.co.uk.

Keeping This Notice Up to Date

We may update this privacy notice from time to time. If we do, we’ll post the changes on our website so you always know how your information is used.

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